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	Privacy Policy – Earland Brothers Ltd At Earland Brothers, your privacy is of great concern to us. At no time will we sell information that will reveal our customers' identities, names, addresses, email addresses or phone numbers. The information we gather is used solely by Earland Brothers Limited for the purposes of shipping, confirming payment, communication dealing directly with your order and to advise you of any future offers we feel may be of interest to you. For security reasons and for your own protection, your computer's IP address will be logged when you place an online order using our shopping cart. We receive your credit card details securely with an SSL certificate and process credit card payments offline using a cardholder not present transaction only when your goods are ready for despatch and not until.


	Returns Policy - Earland Brothers Limited Great care has been taken in supplying high quality hats, gloves and scarves. We want you to be pleased with your purchase. If, however, you need a different size or are unhappy with your choice, we will gladly exchange or refund the purchase price (excluding carriage and handling). All claims for returns or exchanges must be made within 14 days of receipt of merchandise. Returns are accepted provided tags have not been removed and the item is in a new and unused condition. Damaged and worn merchandise cannot be refunded or replaced. (This does not affect your statutory rights.) Customers are responsible for all carriage and insurance charges. We will recharge carriage for all exchanges, unless the exchange is as a result of an error made by Earland Brothers Limited or for faulty goods. Any returns can be sent to: Earland Brothers Limited, Beauchamp Farm, Debdale Wharf, Kibworth, Leicestershire. LE8 0XA. Detailing the reason for return and details of the order.